FAQs

What services does NationsHealth provide?
For more than a decade, we've been delivering healthcare Business Process Outsourcing (BPO) and Wellness and Chronic Condition Management solutions. Our solutions don't merely drive member engagement - they lead to improved outcomes. More detail on our solutions can be found here. Also, through our Hassle Free Healthy Living program, NationsHealth provides home delivery of diabetes, ostomy, respiratory and urological medical supplies and products with free shipping and no insurance paperwork to fill out.

How long has NationsHealth been offering healthcare business solutions?
For more than a decade, we've been delivering cost-reducing healthcare Business Process Outsourcing (BPO) and Wellness and Chronic Condition Management solutions. Not only do these solutions drive higher levels of member engagement, they positively impact what's most important - outcomes. We're experts at Medicare Part B and D enrollment and administration and have participated in the Part D program since its inception. We have an exemplary compliance record with CMS and other regulatory organizations.

How is NationsHealth different from traditional BPOs?
While traditional BPOs tend to manage a wide variety of outsourcing areas - we are focused on supporting the healthcare industry, specifically as it relates to driving the right outcomes for member and patients with chronic conditions. This helps your patients and members to manage chronic illness, get well and stay healthy while you realize significant medical cost savings.

Isn't NationsHealth a Diabetic Supply Company?
NationsHealth was initially founded in 2001 to create a better experience for patients receiving diabetes testing supplies. The founders and leaders of NationsHealth continuously leverage their acumen in medicine, business and information technology to create a rapidly growing company that is at the forefront of addressing major healthcare issues facing millions of Americans. Over the past decade, we've been able to use this solid foundation to grow and scale into other related areas by leveraging our expertise in:

• Clinical and nonclinical member engagement center services
• Patient engagement
• Distribution capabilities
• Benefit determination and management
• Billing and collections including Medicare

We've emerged today as:

• A leading national provider of diabetes, ostomy, respiratory and urological supplies as well as patient and member engagement services
• Experts in Medicare Part B and D administration
• The premier solution in healthcare business process outsourcing (BPO) member engagement and customer compliance, featuring specialized on-shore and off-shore contact center services

How do I learn more about your healthcare business solutions?
Contact us at 1-800-644-1050 healthcarebusinesssolutions@nationshealth.com if you'd like to learn more.